Palace Hotel Polom, Zilina ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Hviezdoslavova 22, Zilina, Slovak Republic, 01001

Palace Hotel Polom, located at the beginning of the pedestrian zone in Žilina, is a beautifully reconstructed hotel that reflects over a century of history. The hotel's striking architecture and interior design uniquely blend historical elements with modern luxury. It is recognized for both its quality accommodation and service, making it a notable choice for travelers and business clients alike.

Location

The hotel is situated in the heart of Žilina's pedestrian zone, providing easy access to major attractions such as Marian Square, Holy Trinity Cathedral, and Budatin Castle. The location is also advantageous for local sightseeing and cultural experiences. Attended parking services are available, adding convenience for guests traveling by car.

Rooms

The hotel offers a variety of rooms, each featuring exclusive furniture made of tropical wood in a luxurious design. Bathrooms are equipped with modern amenities including a hydro massage shower stall, air baths, and steam saunas. The suites provide additional comfort with stylishly furnished lounges, ensuring a memorable stay for guests seeking elegance and relaxation.

Eat & Drink

The on-site restaurant, Benihana, takes its name from the Japanese term for 'red flower,' inspired by a local flower found in the neighborhood. Guests can enjoy a diverse menu that emphasizes healthy, flavorful dishes made with fresh ingredients, without the use of fats. Additionally, the café offers a selection of high-quality coffee beverages, further enhancing the dining experience.

Leisure & Business

Palace Hotel Polom features extensive business amenities, including two luxurious salons for private dining and a congress hall accommodating up to 200 participants. The hotel is equipped with modern technical facilities suitable for meetings, making it particularly appealing to business clients. Relaxation options, such as a spa area and wellness services, are also available for guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Single Room

Max:

1 person

20 m²

Bed options:

1 Single bed

Landscape view

Shower

Sauna

room details

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Twin Room

Max:

2 persons

25 m²

Bed options:

2 Single beds

Shower

Sauna

room details

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President Suite

Max:

2 persons

50 m²

Bed options:

1 King-size bed

City view

Shower

Sauna

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Zilina800 m

Airports

Piestany (PZY) 113.9 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Premium Shower Experience

The steam and hydro jet shower in my room was unlike anything I've used before. It made my mornings feel luxurious, providing just the right amount of relaxation after a long day.

Jessica Hargrove. USA, 2024-03-14Read full review on

Delicious Breakfast Buffet

I was pleasantly surprised by the breakfast options. The selection was not only extensive but also had good hot and cold options that catered to various tastes, including excellent pastries and fresh fruits.

MikeAnderson22. Canada, 2024-05-22Read full review on

Convenient Parking

The on-site parking was a lifesaver during my stay. It was secure and offered peace of mind while I explored the nearby attractions.

Cara Thompson. Australia, 2024-07-08Read full review on

Really good Wedding Setup

I attended a wedding at the hotel and was astounded by the level of detail in the organization. The dining room felt very elegant, and the food served was great, truly making the event lovely.

Matthew White. New Zealand, 2024-09-30Read full review on

What’s included

General

No smoking on site
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Hiking
Table tennis

Services

Airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Hviezdoslavova 22, Zilina, Slovak Republic, 01001

Map view

Hviezdoslavova 22, Zilina, Slovak Republic, 01001

City landmarks

Castle

Budatin Castle

2.3 km

01001

Vyhliadkova veza Duben

3.3 km

Square

Marianske Square

1.1 km

Church

Holy Trinity Cathedral

1.1 km

Marianske namestie

Old Town Hall

600 m

Museum

Povazske muzeum

1.4 km

Square

Andrej Hlinka Square

1.1 km

Narodna ulica

National Street

1.0 km

Shopping Area

Aupark Shopping Center

1.1 km

Theatre

Babkove divadlo Zilina

730 m

Nearby

Theatre

Mestske divadlo Zilina

410 m

Mirage

420 m

Ster Century Cinemas Zilina

440 m

DOXXbet

40 m

Life Music Club

90 m

Square

Marianske namestie

550 m

Mariansky stlp

560 m

Narodna ulica 5

House of Franklov

190 m

Trhovisko pri autobusovej stanici

170 m

Rosenfeldov palac

600 m

Namestie A. Hlinku 3

House of Alexander Kompanka

250 m

Kajot Intacto

230 m

Namestie Andreja Hlinku

Statue St. of Cyril and Methodius

260 m

Jozef Dobrovodsky

290 m

Gallery

Povazska Galeria Umenia v Ziline

290 m

Andrej Hlinka

300 m

Holy Mary Monument

340 m

Lesopark

Chapel of Our Lady of Sorrows in Chrasti

340 m

Monument to Jozef Gabcik

340 m

Muzeum zidovskej kultury

330 m

Restaurants

Pizzeria Carolina

130 m

Narodna 17

Taste Restaurant

300 m

V. Tvrdeho 13

Penzion Central Park

410 m

Sad SNP 663/18

Kvetiaren

460 m

M. R. Stefanika 16

Koliba pod Rohacmi

620 m

Brestova

Reviews and Ratings

Feedback from previous guests about their experience.

60%

liked the hotel and would stay again

6.0/10

Guest rating

Rooms

6.0

Location

8.8

Service

6.0

Dining

5.0

James

United States, February 2025

6.6/10

The hotel offers a charming atmosphere with unique historical decor, though it feels somewhat outdated in certain areas. The staff is generally friendly and attentive, which enhances the overall experience. Unfortunately, the dining options seem to have taken a hit in both quality and pricing, leaving a sour note for budget-conscious guests. Overall, it’s an average stay with some appealing features and notable drawbacks.

Rooms

7.0

The rooms were clean and quiet, but I struggled with the noise from neighboring rooms and the uncomfortable temperatures.

Service

7.0

The staff was friendly and attentive at the front desk, but room service could improve responsiveness.

Location

9.0

The location was excellent, right across from the railway station, making it easy to travel around the city.

Dining

5.0

The dining experience was disappointing, with inflated prices and mediocre food choices.

Facilities

5.0

Facilities felt somewhat lacking, especially in the dining area, which did not match the expectations set by the hotel's rating.

Jeffrey

United States, November 2024

5.6/10

I chose this hotel for a quick overnight stay during my drive, and while it has a unique character that some might appreciate, it felt a bit outdated. The room was spacious and the shower was quite advanced, but the lack of a pleasant atmosphere during breakfast really dragged down my experience. Overall, it might suit those looking for a no-frills stay, but I would probably look elsewhere next time.

Rooms

6.0

The room was spacious, but the old-fashioned furniture detracted from the comfort.

Service

5.0

The service wasn't very welcoming, especially during breakfast where the hostess seemed indifferent.

Location

8.0

The location is quite good, being just a short walk from the bustling city center.

Dining

5.0

Breakfast was a letdown; the selection was very limited and not well presented.

Facilities

7.0

The shower had interesting features, though it took a while to figure it out due to the lack of English instructions.

Francis

United States, October 2024

6.2/10

The hotel is conveniently located near the city center, making it easy to explore local attractions. While the rooms were generally adequate, they felt outdated and could use some modernization. The dining options left much to be desired, especially during breakfast. Overall, it's a decent choice if you're primarily interested in location and aren't overly concerned about luxury.

Rooms

6.0

The rooms were okay, showing signs of age and lacking a cozy atmosphere.

Service

7.0

The reception staff were quite helpful, even during busy times, which made the experience more pleasant.

Location

9.0

Located just a 5-minute walk from city center, the location is quite ideal for accessing various attractions.

Dining

5.0

Breakfast options were below expectations, with limited variety and quality that left something to be desired.

Facilities

5.0

The amenities were basic, with some issues like poor Wi-Fi in the rooms.

Zach

United States, October 2024

6.4/10

The hotel is conveniently located right next to the train station and a short walk from the city center. My room was clean and well-equipped, though it felt a bit outdated in style. The breakfast offered a nice variety, but the dining experience could be improved with warmer, more flavorful food. Overall, it was a decent stay for a night, but not the best value for the price.

Rooms

6.0

The room was clean and fully equipped, but the decor felt quite old-fashioned, which didn't fit the overall ambiance.

Service

6.0

Service was average; staff seemed helpful but not particularly friendly or knowledgeable about the area.

Location

9.0

The hotel is in a great spot, literally next to the railway station and only a short walk to the city center.

Dining

5.0

Breakfast had a wide selection but lacked quality; some dishes were cold and missed the mark on flavor.

Facilities

6.0

Facilities were basic, with nothing particularly noteworthy to mention.

Richard

United States, October 2024

5.8/10

My experience at the hotel brought a mix of positives and negatives. The location was very convenient, right across from the train station, which I appreciated. The rooms had a certain vintage charm, but they were also in need of some serious updates and cleaning. The staff were friendly, but there were clearly some issues with management and responsiveness. Overall, it felt like the hotel had potential but didn't quite deliver on everything it promises.

Rooms

5.0

The rooms had an old-fashioned style that wasn't particularly cozy, and I noticed some dust in places that could use a thorough cleaning.

Service

6.0

The staff I encountered were friendly and accommodating, but it felt like they were more focused on chatter among themselves than on helping guests promptly.

Location

9.0

The location is excellent, right across from the train station and close to the city center which made it easy for me to explore the area.

Dining

5.0

The dining experience was quite underwhelming, especially the breakfast which lacked variety and was of poor quality for a 4-star hotel.

Facilities

5.0

Facilities were basic, with a restaurant that felt more like an afterthought.